Who Fixes Electric Water Heaters? Your Guide to Finding the Right Professional

If your electric water heater is acting up, you might be wondering who can fix it. It’s not always clear whether to call a plumber, a technician, or try to fix it yourself. This guide will help you understand the ins and outs of electric water heater repairs, from spotting issues to finding the right professional for the job.

Key Takeaways

  • Electric water heaters can have various issues, so knowing the signs is crucial.
  • Decide if a repair is something you can manage or if you should call in a pro.
  • Look for qualified professionals with good reviews and experience.
  • DIY repairs can save money, but they come with risks; know your limits.
  • Always check warranties and guarantees before getting repairs done.

Understanding Electric Water Heaters

Electric water heaters are pretty common in many homes. They’re a simple way to get hot water for showers, washing dishes, and laundry. Let’s learn more about them.

How They Work

Electric water heaters use electricity to heat water. Inside the tank, there are heating elements that look like big metal rods. When you turn on the hot water, cold water flows into the tank. The heating elements heat the water, and then the hot water is sent to your faucets and appliances. It’s like a giant electric kettle for your whole house!

Common Types

There are two main types of electric water heaters:

  • Tank Water Heaters: These have a big tank that stores hot water. They heat the water and keep it hot all the time, so you always have hot water ready. The downside is that they can waste energy keeping the water hot, even when you’re not using it.
  • Tankless Water Heaters: These don’t have a tank. They heat water only when you need it. When you turn on the hot water tap, the heater quickly heats the water as it flows through. They’re more energy-efficient, but they might not be able to provide hot water as quickly as a tank heater if you’re using a lot of hot water at once.

Benefits of Electric Water Heaters

Electric water heaters have some good things going for them:

  • Lower Upfront Cost: They usually cost less to buy than gas water heaters.
  • Easy to Install: They’re generally easier to install because you don’t need to worry about gas lines.
  • Safer: No gas means no risk of gas leaks.
  • Widely Available: Electric water heaters are easy to find at most home improvement stores.

Electric water heaters are a reliable way to get hot water. They’re simple to use and can be a good choice for many homes. Just make sure to think about the size you need and whether a tank or tankless model is better for you.

Identifying Common Water Heater Issues

Technician repairing electric water heater in clean geometric style.

It’s good to know what problems can happen with your electric water heater. This way, you can catch small issues before they become big, expensive problems. Let’s look at some common signs and what you can do.

Signs Your Heater Needs Repair

Your water heater will often give you clues when something is wrong. Here are some things to watch out for:

  • No Hot Water: This is a big one! If you’re not getting any hot water, there’s definitely an issue.
  • Water is Not Hot Enough: If the water is lukewarm instead of hot, the thermostat might be set too low, or there could be a problem with the heating element.
  • Strange Noises: Banging, popping, or hissing sounds can mean there’s sediment buildup in the tank. This sediment can make your heater work harder and less efficiently.
  • Rusty or Discolored Water: Rusty water usually means there’s corrosion inside the tank. This is a serious problem that could lead to leaks.
  • Leaks: Check around the base of the water heater for any signs of water. Even a small leak can cause damage over time.
  • Smelly Water: Bad smells can be caused by bacteria in the tank. You might need to flush the tank or even sanitize it.

Troubleshooting Basics

Before you call for help, there are a few simple things you can check yourself. These steps might save you time and money. First, check the thermostat settings to make sure they are correct. Sometimes, the thermostat can get bumped or accidentally turned down. Next, look at the circuit breaker for the water heater. Make sure it hasn’t tripped. If it has, reset it. If it trips again right away, there’s likely a bigger electrical problem. Finally, if you’re comfortable doing so, you can try flushing the tank to remove sediment. There are many videos online that show you how to do this safely.

When to Call for Help

Some water heater problems are too big or too dangerous to handle yourself. You should call a professional if:

  • You’re not comfortable working with electricity or plumbing.
  • You suspect a gas leak (if you have a gas water heater).
  • The water heater is leaking from the tank itself.
  • You’ve tried troubleshooting, but the problem persists.
  • The water heater is old and may need to be replaced.

Remember, safety first! If you’re ever unsure about something, it’s always best to call a qualified technician. They have the knowledge and tools to diagnose and fix the problem safely and effectively. Ignoring a water heater issue can lead to bigger problems and costly repairs down the road. Regular checks can help you catch problems early.

Who Fixes Electric Water Heaters?

So, your electric water heater is on the fritz. Who do you call? It’s a good question! Several types of pros can handle these repairs. Let’s break down your options.

Types of Professionals

You have a few choices when it comes to who can fix your electric water heater. The most common are plumbers and HVAC technicians. Electricians can also help, especially with electrical issues.

  • Plumbers: Plumbers are pros at anything related to water pipes and fixtures. They often handle water heater repairs and replacements.
  • HVAC Technicians: HVAC (Heating, Ventilation, and Air Conditioning) techs sometimes work on water heaters, especially if it’s part of a larger system.
  • Electricians: If the problem is clearly electrical, like a faulty circuit, an electrician is a good choice. They can address wiring and electrical component issues.

Qualifications to Look For

Not just anyone can safely and correctly fix a water heater. You want someone with the right qualifications. Here’s what to look for:

  • License: Make sure the person has a valid license to work in your state or area. This shows they’ve met certain standards.
  • Insurance: The pro should have insurance. This protects you if something goes wrong during the repair.
  • Certifications: Certifications, like those from trade organizations, show the person has extra training and knowledge.

Importance of Experience

When it comes to fixing things, experience matters. Someone who’s worked on many water heaters is more likely to diagnose the problem quickly and fix it right the first time. They’ve seen it all before! An experienced pro can also help you decide whether to repair or replace your water heater, saving you money in the long run.

Hiring someone without experience can lead to more problems. They might misdiagnose the issue or do a poor repair job. This can end up costing you more money and headaches down the road.

DIY Repairs vs. Professional Help

Professional fixing an electric water heater in isometric style.

When to DIY

So, your electric water heater is acting up. Before you call a pro, you might wonder if you can fix it yourself. Doing it yourself can save money if you know what you’re doing. Simple things like replacing a thermostat or a heating element might be manageable if you’re comfortable with basic electrical work and plumbing. Always turn off the power and water supply first! If you’re handy and the problem seems small, give it a shot. Just be honest about your skills.

Benefits of Hiring a Pro

Hiring a professional has some big pluses. Professionals have the experience and training to diagnose problems quickly and fix them right. They also know all the safety rules. Plus, they can spot other potential issues before they become big problems. Sure, it costs more upfront, but it can save you money in the long run by avoiding bigger repairs later. Here’s a quick list of benefits:

  • Correct diagnosis
  • Proper repair
  • Safety assurance

Potential Risks of DIY Repairs

DIY repairs can be risky if you’re not careful. Messing with electricity and water can be dangerous. You could get shocked or cause a flood. Also, if you do something wrong, you might void your water heater’s warranty. Plus, some repairs are just too complicated for a beginner. If you’re not sure, it’s always best to call a professional. It’s better to be safe than sorry.

Trying to fix something you don’t understand can lead to more damage and higher repair costs in the end. It’s important to assess your skills honestly and know when to call for help.

How to Choose the Right Repair Service

It can feel hard to pick the right repair service for your electric water heater. You want someone you can trust to do the job well and not rip you off. Here’s how to make a good choice.

Researching Local Services

Start by looking around your area. Ask friends, family, or neighbors if they know anyone good. You can also search online for local repair services. Make a list of a few different companies to check out.

  • Check online directories like Yelp or the Better Business Bureau.
  • See if the companies have websites. A good website can tell you a lot about their services.
  • Look for companies that specialize in water heaters. They’ll likely have more experience.

Checking Credentials

Make sure the people working on your water heater know what they’re doing. Credentials show they have the right training and licenses.

  • Ask if they are licensed to work on electric appliances in your state.
  • See if they have any certifications from water heater manufacturers.
  • Check if they are insured. Insurance protects you if something goes wrong during the repair.

Reading Customer Reviews

Customer reviews can give you a real sense of what a company is like. Look for reviews on sites like Google, Yelp, or the company’s own website.

  • Read both good and bad reviews to get a balanced view.
  • Look for reviews that talk about the quality of the work, the price, and how the company treated the customer.
  • Pay attention to how the company responds to negative reviews. This can show how they handle problems.

Choosing the right repair service takes a little time, but it’s worth it. By doing your research and checking credentials, you can find someone who will fix your water heater right and give you peace of mind.

Cost Factors in Water Heater Repairs

Fixing a water heater can cost different amounts. It’s good to know what makes the price go up or down. This way, you can plan your budget and not get surprised by a big bill.

Average Repair Costs

The average cost to fix an electric water heater can be anywhere from a hundred dollars to several hundred. Simple fixes, like changing a heating element, will usually be cheaper. Bigger problems, like a leak or a bad thermostat, will cost more. The exact price depends on the problem and the parts needed.

Factors Affecting Pricing

Several things change how much you’ll pay:

  • Type of Problem: Some problems are quick to fix. Others take more time and skill.
  • Parts Needed: New parts can add to the cost. Some parts are more expensive than others.
  • Labor Costs: How much the repair person charges per hour affects the total cost.
  • Emergency Fees: If you need someone to come out at night or on the weekend, it might cost extra.
  • Your Location: Prices can be different depending on where you live. Big cities often have higher prices.

Budgeting for Repairs

It’s smart to have a plan for paying for water heater repairs. Here’s how:

  • Get a Quote: Ask for a written estimate before the work starts. This helps you know what to expect.
  • Compare Prices: Call a few different companies to see who has the best price. But don’t only look at price. Check their reviews and experience too.
  • Consider a Warranty: If your water heater is still under warranty, the repair might be free or cheaper.

It’s a good idea to set aside some money for home repairs. This way, you’re ready when something like your water heater breaks down. Even a small amount each month can help.

Preparing for a Repair Appointment

Getting ready for a water heater repair visit can make the whole process smoother. Knowing what to expect and having the right info ready helps the repair person fix your electric water heater faster and more efficiently. Here’s how to prepare:

What to Expect

First, know what will happen during the appointment. Usually, the repair person will:

  • Ask you about the problem you’re having.
  • Look at the water heater to find the issue.
  • Tell you what needs to be fixed and how much it will cost.
  • Fix the water heater, if you agree to the price.
  • Test the water heater to make sure it works right.

Questions to Ask

It’s a good idea to have some questions ready. This helps you understand the problem and the repair. Here are some questions you might want to ask:

  • What is the exact problem with my water heater?
  • How much will the repair cost, including parts and labor?
  • Are there any other problems I should know about?
  • How long will the repair take?
  • Do you offer a warranty on the repair?

Information to Provide

Make sure you have all the information the repair person needs. This can include:

  • The model and serial number of your water heater. This is usually on a sticker on the side of the heater.
  • When you first noticed the problem.
  • Any unusual noises or smells coming from the water heater.
  • If you’ve had any problems with your water pressure.

Having this information ready can save time and help the repair person diagnose the problem more quickly. It also helps them give you a more accurate estimate for the repair. By being prepared, you can make sure the repair goes smoothly and your water heater is back up and running in no time.

Maintenance Tips for Electric Water Heaters

Taking care of your electric water heater can help it last longer and work better. Regular maintenance can also save you money on repairs in the long run. Here’s what you need to know.

Regular Maintenance Practices

  • Flush the tank: You should flush your water heater tank at least once a year. This gets rid of sediment that builds up and can cause problems. Sediment can make your heater work harder and less efficiently. If you don’t flush the tank, you might need water heater repair sooner than expected.
  • Check the pressure relief valve: Make sure the pressure relief valve is working right. This valve releases pressure if it gets too high, preventing dangerous situations. Test it by lifting the lever and making sure water flows out, then snaps back into place.
  • Inspect the anode rod: The anode rod protects your tank from rusting. It’s a good idea to have a professional check it every few years and replace it if needed. Replacing the anode rod can greatly extend the life of your water heater.

Regular maintenance is key to keeping your electric water heater running smoothly. By following these simple steps, you can prevent costly repairs and extend the life of your unit.

Signs of Wear and Tear

Pay attention to any changes in how your water heater works. Here are some things to watch out for:

  • Strange noises: Banging, rumbling, or whistling sounds can mean there’s a problem.
  • Leaks: Check around the heater for any signs of water. Leaks can cause damage to your home.
  • Rusty water: If your hot water is rusty, it could mean your tank is rusting inside.
  • Inconsistent temperatures: If your water isn’t getting as hot as it used to, there might be an issue with the heating element.

Extending the Life of Your Heater

Here are some extra tips to help your electric water heater last longer:

  • Lower the temperature: Setting your water heater to 120°F (49°C) can save energy and reduce wear and tear.
  • Insulate the tank: If your water heater is in an unheated area, insulate it to prevent heat loss. You can buy an insulation blanket at most hardware stores.
  • Schedule professional inspections: Have a qualified technician inspect your water heater every few years. They can spot problems early and fix them before they become major issues. This can save you money in the long run.

Understanding Warranties and Guarantees

It’s easy to overlook warranties and guarantees when dealing with a broken water heater. But knowing about them can save you money and stress. Let’s break down what you need to know.

What to Look For

When you buy a new electric water heater, it usually comes with a warranty. This is like a promise from the maker that the heater will work for a certain time. Read the warranty carefully to see what it covers. Some warranties cover parts, labor, or both. Also, check how long the warranty lasts. Some are for a few years, while others might be longer.

  • Check the warranty’s length.
  • See what parts are covered.
  • Understand if labor costs are included.

How Warranties Work

If your water heater breaks down while it’s still under warranty, the maker might fix it for free or at a reduced cost. You’ll need to follow the warranty’s rules to get the repair covered. This might mean using an approved repair person or sending in some paperwork. Keep in mind that warranties usually don’t cover problems caused by improper use or not keeping up with maintenance.

Importance of Documentation

Keep all your paperwork related to your water heater. This includes the receipt, the warranty, and any repair records. If you need to make a warranty claim, you’ll need these documents to prove when you bought the heater and what work has been done on it. Good records can make the warranty process much smoother.

Keeping good records is super important. I learned this the hard way when my fridge broke down. I couldn’t find the receipt, and the warranty was useless. Now, I keep everything in a file folder!

Emergency Situations and Water Heater Failures

Water heaters usually work without any problems, but sometimes things go wrong. Knowing what to do in an emergency can save you from a lot of trouble and keep your home safe.

Identifying Emergencies

Not all water heater problems are emergencies. A small leak might be annoying, but a major leak or a complete failure needs quick action. Here’s how to tell if you have a water heater emergency:

  • Big Leaks: If water is pouring out of your water heater, that’s an emergency. It can damage your home and waste a lot of water.
  • No Hot Water: Suddenly having no hot water isn’t always an emergency, but it could mean a bigger problem is coming.
  • Strange Noises: Loud banging, popping, or hissing sounds from your water heater can mean there’s a serious issue, like too much pressure or sediment buildup.
  • Smell of Gas: If you have a gas water heater and smell gas, leave your house right away and call the gas company. This is very dangerous.
  • Visible Smoke or Fire: Any sign of smoke or fire near your water heater is an emergency. Call 911 immediately.

Immediate Steps to Take

If you have a water heater emergency, here’s what you should do right away:

  1. Turn Off the Water: Find the main water shut-off valve for your home and turn it off. This will stop more water from leaking out.
  2. Turn Off the Power/Gas: For an electric water heater, turn off the circuit breaker. For a gas water heater, turn off the gas supply. Don’t touch anything electrical if there’s water around.
  3. Call a Professional: Even if you think you can fix it yourself, it’s best to call a plumber or water heater repair service. They can find the problem and fix it safely.
  4. Protect Your Home: Try to keep water away from furniture and other things that could get damaged. Use towels and buckets to clean up any water that has already leaked.

Dealing with a water heater emergency can be stressful. Remember to stay calm and follow these steps to keep yourself and your home safe.

Finding Emergency Services

When you need help fast, here’s how to find emergency water heater services:

  • Online Search: Search online for "emergency water heater repair near me." Look for companies that say they offer 24/7 service.
  • Check Reviews: Before you call, read online reviews to see what other people say about the service. This can help you find a reliable company.
  • Ask for Recommendations: Ask friends, family, or neighbors if they know of any good emergency plumbers or water heater repair services.
  • Call Your Regular Plumber: If you already have a plumber you trust, call them first. They might offer emergency services or be able to recommend someone who does.

It’s always a good idea to have the number of an emergency plumber saved in your phone, just in case. Being prepared can make a big difference when something goes wrong.

The Role of Plumbers in Water Heater Repairs

When to Call a Plumber

Sometimes, fixing a water heater is more than a simple DIY job. You should call a plumber when:

  • You see water leaking from the tank. This could mean a serious problem that needs quick attention.
  • You don’t have hot water, and you’ve tried basic troubleshooting steps without success.
  • You hear loud banging or popping noises coming from the water heater. This could mean sediment buildup or other issues.
  • You’re not comfortable working with electricity or gas. Safety is always the top priority.

Trying to fix something yourself when you’re not sure what you’re doing can make the problem worse. It’s better to be safe and call a professional.

Plumber vs. Technician

You might wonder if you need a plumber or a general technician for water heater repair. Here’s the difference:

  • Plumbers are experts in water systems. They know all about pipes, water pressure, and how water heaters connect to your home’s plumbing.
  • Technicians might have some knowledge of water heaters, but they might not have the same level of training as a plumber.

For most water heater problems, a plumber is the best choice. They have the right skills and tools to do the job right.

Benefits of Professional Plumbing Services

Hiring a plumber for plumbing services has many benefits:

  • They can quickly find and fix the problem.
  • They can make sure your water heater is working safely.
  • They can offer advice on how to keep your water heater in good shape.
  • They can handle any permits or inspections that are needed.
  • They can often provide a warranty on their work, giving you peace of mind.

It might cost more to hire a plumber, but it’s often worth it to get the job done right and avoid future problems.

Finding Reliable Water Heater Repair Services

It can be hard to find someone you can trust to fix your electric water heater. You want someone who knows what they’re doing and won’t rip you off. Here’s how to find a good repair service.

Using Online Resources

The internet can be a big help. You can use search engines like Google or Bing to find local repair services. Make sure to type in your city or town to get local results. You can also check websites like Yelp or Angie’s List. These sites often have reviews from other people who have used the services. Just remember that not all online reviews are real, so take them with a grain of salt.

Asking for Recommendations

One of the best ways to find a good repair service is to ask people you trust. Do you know anyone who has had their water heater fixed recently? Ask them who they used and if they were happy with the service. Word-of-mouth is often the most reliable way to find a good professional. Don’t be afraid to ask neighbors, friends, or coworkers for their suggestions.

Evaluating Service Providers

Once you have a few names, it’s time to do some checking. Call each company and ask them some questions. Find out how long they’ve been in business and if they are licensed and insured. You can also ask for references from past customers. A good company will be happy to provide this information. Also, pay attention to how they treat you on the phone. Are they polite and helpful? Do they seem knowledgeable? Your gut feeling can be a good guide.

Finding a reliable water heater repair service takes a little time and effort, but it’s worth it. You want someone who will do the job right and not overcharge you. By using online resources, asking for recommendations, and checking out the companies, you can find a service you can trust.

Frequently Asked Questions

What are the signs that my electric water heater needs repair?

If your water isn’t heating up, there are strange noises, or you see leaks, it might be time for a repair.

Can I fix my electric water heater myself?

You can try small fixes if you know what you’re doing. But for big problems, it’s safer to call a pro.

How do I find a good repair service for my water heater?

Look online, ask friends or family for recommendations, and check reviews to find a reliable service.

What qualifications should I look for in a repair technician?

Make sure they have the right licenses and experience in fixing electric water heaters.

How much does it usually cost to repair an electric water heater?

Repair costs can vary, but on average, you might pay between $150 to $500 depending on the issue.

What should I do if my water heater is leaking?

Turn off the power and water supply, then call a professional immediately to avoid further damage.

When is it better to replace my water heater instead of repairing it?

If your heater is over 10 years old or has frequent problems, it might be time to consider a replacement.

What maintenance can I do to keep my electric water heater running well?

Regularly check the temperature settings, flush the tank to remove sediment, and inspect for leaks.

Mike Sullivan

Water Heater Writer
Mike is an authority on water heating systems, combining decades of hands-on experience with a passion for making technical knowledge accessible to everyone. Through his writing and consulting work, he helps homeowners and professionals navigate the complexities of water heater selection, installation, and maintenance, with a particular focus on energy-efficient solutions.

    Table Of Contents

    More Posts

    Stay informed and prepared with our expert insights. Discover the latest trends, tips, and technologies in water and flood damage restoration to protect your property and peace of mind.

    Flood Your Business with Leads

    Business Owners: Join our insider newsletter for exclusive marketing strategies and growth opportunities for local services business.
    Heating Geek logo white
    Heating Geek is a water heater repair referral company. We connect you with a professional in your area. All services are operated independently of Heating Geek and it is the responsibility of each user to verify that the company they're connected with meets all licensing and insurance requirements in that jurisdiction.

    The photos on Heating Geek are for illustrative purposes only and do not represent the services in your area. The content has not been fully fact-checked and may contain errors.

    Services will not be available in all areas, and when services are available, they may vary depending on the providers available.

    Contact info

    Copyright © 
    2025
     Heating Geek. All Rights Reserved.